We’ve all felt the pain.
Go for the “short style.”
To stop the pain, your employees simply need to write their email in a plain, “short style.”
In school we got good grades for writing “long style” — long paragraphs, long complex sentences, long words, and long, formal-sounding phrases. (Remember “due to the fact that,” “on a daily basis,” “in the event that”?)
But in today’s fast-paced business world, most readers hurry through anything that’s long. And they often miss important points.
So an email might get a response to only one call to action when it really asked for two or more. Or it might get the wrong response. Or no response at all.